This tutorial can help you unlock any of the phones listed below:
|Supported Models from T-Mobile USA||Supported Models from MetroPCS USA|
Many people dont know this yet but you cant unlock the new Metro pcs and T-mobile phones with codes anymore they are all done by servers with the device on lock app thats already installed on your phone.
So many people ask me the everyday: How do you unlock a phone that says not eligible for unlock on the device unlock app
If you get this Error message:
Unlock Failed. This mobile device is not eligible for unlock. For device Unlock eligibility details, please go online or contact Customer Care
Then we can unlock it for you, but first you need to make sure you can connect to internet and that after you made sure you are connected “this is very important” the phone says not eligible for unlock if it says Can not connect to servers you need to get that fixed first before you send us your imei to unlock your phone.
|Error Message||Information / Troubleshooting|
|Device not recognized by your service provider. Please call customer care.||
|Data corrupted during transfer. Please try again.Error during data transfer. Please try again.||
|Server not responding. Please try again later.||
|Failure in processing the request. Please reboot device and try again.||
|No internet connection available. Please try again when internet connection is available.||
|Unable to connect to the server at this time. Please try back again later.||
|Unlock Failed: This mobile wireless device is not eligible for unlock. For Device Unlock eligibility details, please go online or contact Customer Care.||
|Unlock Failed : System maintenance error, try again later.||
|Failure in applying the unlock settings. Please try again.||
So you might be asking how do i unlock the phone well you click here UNLOCK MY PHONE then after you get a confirmation email that your phone is now unlocked you go to the phone and follow the steps like this picture shows:
How to unlock a metro pcs phone
MAKE SURE YOUR CONNECTED TO THE INTERNET
1.) Click Device unlock APP
2.) Click Permanent unlock
3.) Your device is now completely unlocked!